Refund policy
Return & Refund Policy
At 3 Little Birds Customs LLC, every item is made to order and customized specifically for you. Because of the personalized nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed.
Please review your order carefully before completing your purchase, including all sizes, colors, design selections, and personalization details.
Damaged or Incorrect Items
We take pride in the quality of our products. If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can make it right.
Please email us at 3lbc.sales@gmail.com with:
- Your order number
- A brief description of the issue
- Clear photos of the damaged or incorrect item
We recommend contacting us within 7 days of receiving your order. We will review your claim and work with you to provide an appropriate resolution.
Thank you for supporting our small business!